Security Deposit - will be fully refunded once the dress is returned to us on time, and in its original condition.
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Refundable deposit upon return of dress in its original condition when sent.
Getting Gown wet and sandy
If you are renting - you can get your robe or gown wet and sandy. You are required to gently hand wash the gown immediately after use. Please give it time to air dry before placing it in the post satchel. DO NOT use a dryer or leave wet gowns in bags.
If the gown is returned damaged, you will forfeit your deposit.
Rental costs include cleaning and prepaid satchel.
Studio use or outdoors (not wet)
If gowns are used in a bush land setting, studio or where they do not get wet or muddy, you are not required to wash them. Please remove any twigs leaves. We will take care of the rest of the cleaning for you.
Returning Garment
Gowns must be sent back via the post with the supplied return envelope by 5pm of the day after your rental agreement. Local pick up and drop off available for Darwin residents only and will soon be available for Melbourne, Brisbane and Goldcoast residents.
Frequently Asked Questions (FAQ)
How does the rental work?
When placing an order for a dress rental, the booking start date is the day you'd like to receive the dress (It is not the day we ship the dress).
You are responsible for returning the dress on the next business day of your rented days, if you book four days its the next business day from 4th day. Similar to 2 days its the next business day to the 2 days you selected.
Returning your dress
A dress is returned when it is dropped off and scanned at Australia Post using the provided prepaid postage satchel. If you opted to pay for your own return shipping please email/ text us the Australia Post tracking number. Late fees will apply if the dress is returned late without explanation or notice given to us.
Our Return Address
Luxe Bumps Australia, 12 Wilberforce Ct, Leanyer, 0812 NT.
Last minute orders
We post Austraila wide with Australia Post Express Service.
We use Toll Priority for last minute orders that need to be delivered within 1-2 days any of the major cities. Additional shipping fees apply to last minute orders to remote locations if you need the dress delivered in 1-2 days.
How long does shipping take for purchases?
We have limitted stock in Darwin that is ready to ship. There will be a 4 week processing time for any items we do not have in stock or any custom orders. Please note the customisation that is available is color combinations for the the robes or specific sizing.
Size Guide
Below is our size guide. For custom sizing on purchases please let us know your size and measurements in the notes when you place an order.
AU Size:
S-M, AU10-12
M-L, AU12-16
XL – AU16-18
Where are we located?
We ship Australia wide from Darwin Northern Terriroty. We post with Australia Post Express Service or Toll Priority for last minute orders that need to be delivered in 1-2 days any of the manjor cities.
Local pick up is available for Darwin residents only at this stage, we plan to have local pickup available in more cities soon.
Return Address
Our Return Address
Luxe Bumps Australia, 21 Bullita Street, Durack NT, 0830
If you opted to pay for your own return shipping please email/ text us the Australia Post tracking number. Late fees will apply if the dress is returned late without explanation or notice given to us.